Shipping policy

Last Updated: August 25, 2026

At Sitvera.shop, we aim to make your shopping experience simple and reliable. This Shipping Policy explains how we process and deliver orders within the United States and United Kingdom.

Order Processing

Orders are typically processed within 1–2 business days after payment has been successfully received.

Orders are not processed or shipped on weekends or public holidays. During busy periods, promotions, or holidays, processing may take slightly longer.

Shipping Time

We offer an estimated delivery time of 3–5 business days for orders shipped to the United States and United Kingdom.

Please note that delivery times are estimates and may vary due to circumstances outside our control, including carrier delays, weather, customs processing, or other unforeseen events.

Shipping Destinations

We currently ship to:

United States
United Kingdom

If your country is not listed above, please contact us before placing an order to confirm whether shipping is available.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

Please allow some time for the tracking information to become active after your order has been dispatched.

Delayed or Lost Orders

If your order has not arrived within the expected delivery timeframe, please contact us so we can assist you in checking the shipment status.

While we work with reliable shipping carriers, Sitvera.shop is not responsible for delays caused by circumstances outside our reasonable control.

Incorrect Shipping Address

Customers are responsible for providing an accurate and complete shipping address at checkout.

If you realize that you have entered an incorrect address, please contact us as soon as possible. We will do our best to assist, but we cannot guarantee that an address can be changed after an order has been processed or shipped.